Many enquiries are lostin your inbox
Response time can sufferunder high volumes
Many SLAs to keep track of
Consistency across an entiresupport team
Costs get difficult to track manually
GDPR rules and regulations
Spam and phishing emails buildup in your inbox
Email formatting can preventemails from delivering
Forward support emails directly into Emson
Set up automated andAI responses
Manage all your SLAs andreport on performance
See all your communications& insights in your portal